We at Power Support are truly excited about our new
relationship and products for the Google Pixel phones. We think you will truly love the new Air
Jackets for these phones. However, we
must admit that we had some minor issues with the screen protectors. Based on recent feedback from our customers,
Power Support engineers took a second look at the 3D Tempered Glass for the
Pixel 2 and the Pixel 2XL and after extensive testing found there was some room
for improvement. Specifically, our engineers, working with Google, looked at
three issues: adverse visual effects on the screen surface; the screen’s
adhesive; and compatibility with phone cases and covers.
Some of our customers have reported a slight visual
abnormality when the 3D Tempered Glass was on the Pixel. Although we found this
to be rare our engineers adjusted the inner surface of the glass to eliminate
any adverse visual effects.
Other customers reported that the adhesive along the edge of
the glass did not completely secure the 3D Tempered Glass to their Pixel 2. So, we redesigned the adhesive and expect no
further issues. Of course, we always
suggest thoroughly cleaning the surface of the new phone before installing the
film. We suggest WHOOSH! Screen Shine, but most screen cleaners will work.
We were concerned that some of our customers reported that
the film did not work with some of the other brand name cases used with the
Pixel 2 or Pixel 2XL. Of course, we think that the best combination is Power
Support’s 3D Tempered Glass Film and Power Support’s iconic Air Jacket for
Pixel 2 and Pixel 2XL. But we wanted to be certain that our customers could use
our film with any of the “Made for Google” cases that meet Google’s standards
for the Google Pixel 2. So, we rigorously tested our 3D Tempered Glass and Air
Jackets with all the “Made for Google” products and we are now confident that
all work seamlessly together.
Support stands behind our products and have since the beginning focused on quality
and perfection for all of our products. All 3D Tempered Glass film sold will continue
to be of the high standards outlined above. We understand that some customers
may be experiencing some minor issues with their current 3D Tempered Glass. We
stand by our warranty and will replace any film that does not meet our high
standards. If you have a question or concern, please contact us at